From time to time we will be making system upgrades. When this happens, it will be done on Sunday morning from 8 AM to 10 AM except in emergencies. If you notice that the system is down during these times, this is probably what is going on. Give us a little time and try again. If you are ever experiencing not being able to login remember to try one of our other numbers (825-4600, or 822-8825)*With all access numbers make sure the number is a local call from your location.*
In cases of emergencies, we might need to be down during normal working hours. If this happens we will leave a message on voice mail while we are fixing the problem to let you know when it will be solved. - thank you
Please note that AT&T reserves the time period from 2 am to 5 am every Monday and Thursday Morning for upgrades and maintenance. During part or all of this three-hour period, network service may be slow or interrupted. Their service otherwise is very good, however, and we appreciate their notice of this regularly scheduled downtime.
News Servers: For the latest system status for these servers you can visit Humboldt Internet's News Server Status page.
We have identified a problem with routing between our system and AT&T's backbone. We are working closely with AT&T to fix the issue. You may be experiencing slow load times on web pages. We will post an update here as soon as we know more.
Unless specified otherwise, all material is copyright © 1995-2007 Humboldt Internet
Mailing Address: P.O. Box 1175, Arcata, CA 95518
Physical Address: 750 16th Street, Arcata, CA 95521
Phone: 707-825-INET (4638)
Tech Support, Billing, and General Information: support@humboldt1.com
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